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- IT-EM is committed to protecting your privacy.
- You can visit most pages on our site without giving us any information about
yourself.
- Sometimes we do need information to provide services that you request, and this
privacy statement explains data collection and use in those situations.
- This privacy statement applies to www.it-em.co.za and all other related IT-EM
websites referencing this Privacy Statement.
- This Privacy Policy also explains how you can ask questions and make suggestions
about our privacy practices as well as how to access and control the personal
information provided by you.
- We urge you to read this Privacy Statement carefully and to check back
periodically as this Privacy Statement may change form time to time.
- Please note that this Privacy Statement does not apply to the practices of
companies or websites which are not owned or controlled by IT-EM.
- Please read the complete www.it-em.co.za privacy statement.
Collection of your Personal Information
- We will ask you when we need information
that personally identifies you (personal information) or allows us to contact
you.
- Generally, this information is requested upon registering on the
www.it-em.co.za or IT-EM related website.
- Personal information collected by
it-em.co.za often is limited to name, surname and e-mail address, but may
include other information when needed to provide a service you requested (e.g.
physical address, credit card information)
- For example: If you choose a service
or transaction that requires payment we will request personal information
necessary for billing and/or delivery of services, such as: name, address,
telephone number, and credit card number.
- www.it-em.co.za also collects certain
information about your computer hardware and software.
- This information may
include: your IP address, browser type, operating system, domain name, access
times and referring Web site addresses.
- This information is used for the
operation of the service, to maintain quality of the service, and to provide
general statistics regarding use of www.it-em.co.za.
- www.it-em.co.za also
collects information about which pages our customers visit within
www.it-em.co.za. This site visitation data is identified only by a unique ID
number, and it is never linked with personal information unless a user consents
to such action.
Use of your Personal Information
- We use your personal
information for the following purposes:
- To deliver services, such as services or
software that you request or purchase.
- To help us create and publish content
most relevant to you.
- To alert you to special offers, updated information and
other new services from IT-EM, if you so request.
- To allow you access to
limited-entry areas of our site as appropriate.
- IT-EM may disclose your personal
information if required to do so by law or in the good-faith belief that such
action is necessary to:
- conform to the edicts of the law or comply with legal
process served on IT-EM or the site;
- protect and defend the rights or property
of IT-EM and its family of Web sites, or
- act in urgent circumstances to protect
the personal safety of IT-EM employees, users of IT-EM products or services, or
members of the public.
Control of your Personal Information
- When and if you give
us access to your personal information, www.it-em.co.za will not share that
information with third parties without your permission.
- It will only be used for
the purposes stated above.
- www.it-em.co.za will not send out any SMS or Email
without your consent.
- In the event that you have requested a service, email will
be sent to you, but we understand that you have agreed to the www.it-em.co.za
terms and conditions prior to requesting a service from us.
- www.it-em.co.za may
send out periodic e-mails informing you of technical service details (service
delivery time and consultant details) or security issues related to a product or
service you requested, or confirming you requested a product or service.
- You will not be able to choose to unsubscribe to these mailings, as they are
considered an essential part of the service you have chosen.
Access to your
Personal Information
- We will provide you with the means to ensure that your
personal information is correct and current.
- The IT-EM website will provide a
login and personalized area for clients where they will be able to view and
update their details.
Security of your Personal Information
- it-em.co.za is
committed to protecting the security of your personal information.
- We use a
variety of security technologies and procedures to help protect your personal
information from unauthorized access, use or disclosure.
- For example, we store
the personal information you provide in computer servers with limited access
that are located in controlled facilities.
- When we transmit sensitive
information (such as a credit card number) over the internet, we protect it
through the use of encryption, such as the Secure Socket Layer (SSL) protocol
and using VeriSign.
Protection of Children's Personal Information
- it-em.co.za is
a general I.T. audience site and does not knowingly collect any personal
information from children.
Enforcement of this Privacy Statement
- If you have any
questions regarding this statement, you should contact it-em.co.za by email on
info@it-em.co.za.
Changes to this Statement
- it-em.co.za will occasionally update
this privacy statement.
- When we do, we will also revise the "last updated" date
at the top of the privacy statement.
- For material changes to this statement,
it-em.co.za will notify you by placing prominent notice on the Web site.
Online
Consumer Protection
- www.it-em.co.za ensures:
- fair business, advertising and
marketing practices
- enough information to allow consumers to make informed
choices, including disclosures about online businesses, their goods and
services, and the terms and conditions of sale
- clear processes for confirming
transactions
- secure payment mechanisms
- timely and affordable dispute resolution
and redress processes (this is done by means of a complaint log; complaints can
be sent to us via email from www.it-em.co.za)
- privacy protection
- consumer and
business education
This document was last updated on the 7th of April 2004.
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