Privacy Statement

  • IT Event Management is committed to protecting your privacy.
  • Sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations.
  • This privacy statement applies to IT Event Management Websites, Services and Product Offerings referencing this Privacy Statement.
  • This Privacy Policy also explains how you can ask questions and make suggestions about our privacy practices as well as how to access and control the personal information provided by you.
  • We urge you to read this Privacy Statement carefully and to check back periodically as this Privacy Statement may change form time to time.
  • Please note that this Privacy Statement does not apply to the practices of companies or websites which are not owned or controlled by IT-EM.
  • Please read the complete privacy statement.

Choice of submitting your Personal Information

  • We will ask you when we need information that personally identifies you (personal information) or allows us to contact you.
  • Generally, this information is requested upon registering on the www.it-em.co.za or IT Event Management related website or Requesting a Service / Quotation.
  • For Publicly available information on our sites you may choose to remain anonymous.

Purpose of Collecting your Personal Information

  • Personal information collected by IT Event Management often is limited to name, surname and e-mail address, but may include other information when needed to provide a service you requested (e.g. physical address, credit card information)
  • For example: If you choose a service or transaction that requires payment we will request personal information necessary for billing and/or delivery of services, such as: name, address, telephone number, and credit card number.
  • IT Event Management also collects certain information about your computer hardware and software.
  • This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses.
  • This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of IT Event Management.
  • IT Event Management also collects information about which pages our customers visit within our websites. This site visitation data is identified only by a unique ID number, and it is never linked with personal information unless a user consents to such action.

Use, Retention and Disposal of your Personal Information

  • We use your personal information for the following purposes:
    • To deliver services, such as services or software that you request or purchase.
    • To help us create and publish content most relevant to you.
    • To alert you to special offers, updated information and other new services from IT Event Management, if you so request
    • To allow you access to limited-entry areas of our site as appropriate.
  • IT Event Management will retain you information for only as long as the project it was collected for exists , is reported on and is finalized.
  • T Event Management will ensure that Personal Information beyond the retention period as defined here is Disposed of or Destroyed in a manner that prevents loss , theft , misuse or unauthorized access.
  • IT Event Management will not send out any SMS or Email without your consent.
  • In the event that you have requested a service, email will be sent to you, but we understand that you have agreed to the IT Event Management terms and conditions prior to requesting a service from us.
  • IT Event Management may send out periodic e-mails informing you of technical service details (service delivery time and consultant details) or security issues related to a product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information

  • We will provide you with the means to ensure that your personal information is correct and current.
  • The IT Event Management website will provide a login and personalized area for clients where they will be able to view and update their details.

Disclosure to third parties

  • When and if you give us access to your personal information, IT Event Management will not share that information with third parties without your permission. It will only be used for the purposes stated above.
  • All requests for information will have the parties that have access to the information clearly stated as part of the terms and conditions.
  • IT Event Management may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to:
    • conform to the edicts of the law or comply with legal process served on IT Event Management or the site;
    • protect and defend the rights or property of IT Event Management and its family of Web sites, or
    • Act in urgent circumstances to protect the personal safety of IT Event Management employees, users of IT Event Management products or services, or members of the public.

Security of your Personal Information

  • IT Event Management is committed to protecting the security of your personal information.
  • We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.
  • For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities.
  • When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol and using VeriSign.

Quality Criteria

  • IT Event Management is committed to ensuring the quality of your personal information
  • We provide you with the means to ensure that your personal information is correct and current.
  • The IT Event Management website will provide a login and personalized area for clients where they will be able to view and update their details.
  • We strive to ensure that all data collected is relevant to the project /purpose it was collected for.

Enforcement of this Privacy Statement

  • If you have any questions regarding this statement, you should contact IT Event Management by email on info@it-em.co.za

Changes to this Statement

  • IT Event Management will occasionally update this privacy statement.
  • When we do, we will also revise the "last updated" date at the top of the privacy statement.
  • For material changes to this statement, IT Event Management will notify you by placing prominent notice on the Web site.

Online Consumer Protection

  • IT Event Management ensures:
    • fair business, advertising and marketing practices
    • enough information to allow consumers to make informed choices, including disclosures about online businesses, their goods and services, and the terms and conditions of sale
    • clear processes for confirming transactions
    • secure payment mechanisms
    • timely and affordable dispute resolution and redress processes (this is done by means of a complaint log; complaints can be sent to us via email to: info@it-em.co.za
This document was last updated on the 13th of July 2010.
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